Ep. 27 – How To Secure Your Ecommerce Site From Hackers


How To Secure Your Ecommerce Site From Hackers

Top tips for securing an ecommerce site in order to build consumer confidence and minimize the risk of data breaches.


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Host 1:                                  00:00                     Podcasting from southern California, this is On The Net, your go-to for everything you need to know about how to get your business online and keep it there—brought to you by Lunarpages.  We’ll help you navigate the mystifying ins and outs of doing business in today’s digital era.  From web hosting to ecommerce to security and protection, if it has to do with your online presence, we’ve got it covered. Let’s get started.

Host 2:                                  00:31                     Hello everyone.  Welcome to On The Net, where it’s all about your online presence.  Thanks for joining us! This podcast is designed to make doing business online easy for web designers, developers, bloggers and online business of every shape and size.  Whether you are new to buying web hosting or running a web site, this podcast show will be able to answer your most burning questions.  Shopping online offers a convenient alternative to the traditional shopping experience. Virtual ecommerce popularity has skyrocketed over the last few years so much that online transactions are now an integral part of our lives. But there are vulnerabilities associated with online businesses too. When people shop online they share their sensitive financial information and if the website is not secure then chances of data breach are high. In fact, the online retail industry has suffered from a number of high-profile incidents involving security breaches over the years. Ecommerce businesses must adhere to PCI DSS rules,

Host 2:                                  01:29                     that’s the security standards governing all payment card data-handling activities. But your business should also put in place additional best practices to prevent Ecommerce fraud and safeguard the integrity of customer data. In this podcast, we will run through some tips for securing an Ecommerce site in order to build consumer confidence and minimize the risk of data breaches. Start with a secure ecommerce platform: A safe platform is the foundation for securing an ecommerce site. There are many open source and proprietary Ecommerce platforms available today, but two-thirds of all online stores use either Magento or WordPress WooCommerce primarily because of their extensive security features. No matter which platform you choose, make sure there are security features in place such as SSL for security, safe checkout page, automatic logout, session timeout and your server should maintain proper PCI compliance.  Run PCI scans on your server and fix all vulnerabilities.

Host 2:                                  02:27                     Next, implement and update SSL certificates:  It is vital for Ecommerce websites to establish secure connectivity and encrypt communications between the end-user systems and your website.  SSL certificate is the de facto standard when it comes to authenticating the identity of your business and encrypting the data while at store and in transit. Just last year serious flaws were discovered in SSL 3.0 and 2.0 code that made it susceptible to attacks. And that is why it is not just important to implement SSL certificates but also to update to the latest versions of SSL. This will stop hackers from cracking the encryption code and is critical to securing an ecommerce site.  While it may sound obvious, make sure you are monitoring your ecommerce site: Believe it or not, securing an ecommerce site includes the simple act of vigilance.  It is important to look out for inconsistencies in financial transactions, such as different billing and shipping information, IP address changes, anonymous email account purchases, etc.

Host 2:                                  03:28                     in order to protect your business from malicious Ecommerce scams. You can, and should, enable an address verification system, and have customers input the card verification value, which is commonly referred to as the CVV number, for all credit card transactions. You should also have access control policies and log management within the system to limit the number of employees who can view or manipulate sensitive data. Ok, so we’ve covered a secure platform, SSL certificates and monitoring.  And while those are good places to start when securing an ecommerce site, we suggest that you engage multiple layers of security. There is no such thing as a foolproof security system, so you should take multiple precautionary measures to ensure the security of your online store. Instead of relying on one solution, you need to apply more than one layer of security so that even if one layer is breached, your customer and business data will not be compromised.

Host 2:                                  04:21                     You should definitely have security software systems to monitor your site to see who is accessing your network, when and from where and also to check for any changes made to the core files of your Ecommerce platform, especially those made from unrecognized IP addresses. These programs send out automatic alerts to admins so that the authentication of the change can be checked out immediately and if necessary, the changes can be rolled back quickly. Make sure to check for endpoint vulnerabilities, network weaknesses, and below par ecommerce security solutions. There must be regular assessments and testing done to strengthen hosting, networking, and data storage arrangements. Besides detection, prevention, and failure alerts, you should have in place firewalls, anti-virus systems, and more in place when securing an ecommerce site. There must be backups created for all the points of entry of the site so that you can restore it quickly

Host 2:                                  05:12                     in case of security breaches.  Since we’re a web hosting company we can’t do a podcast episode on securing an ecommerce site without taking about how web hosting fits into the puzzle.  So, here goes….even though you will find innumerable web hosting services being offered online, not all Ecommerce hosting is created equal. Your web host should ideally offer a number of tools and applications that help create, run and maintain an Ecommerce site securely. Your hosting provider should be dedicated to maintaining compliance with PCI guidelines and employing 256-bit encryption and also offer network monitoring, perform regular backups, keep comprehensive security logs, etc. A good web host should also have well-laid out emergency plans to deal with a natural disaster or breach. As an Ecommerce business owner, these are just some of the security measures you can take to ensure that your website is protected, and all the customer data are being handled in a safe and secure manner. It goes without saying that if you take the security of your Ecommerce site seriously then you will build confidence among your customers, who are more likely to do business with you. Ok, that’s all we have time for today. You can listen online, but you can also subscribe to the podcast on iTunes to get future episodes delivered to you automatically. Until next time, here’s to wishing you all the best with your website endeavors. Thanks for listening and take care.

Host 1:                                  06:39                     Thank you for listening to the latest edition of Lunarpages podcast On The Net. Remember, it’s all about your online presence. If you like what you heard, please share a podcast. Join us next week as we take on another need to know topic around doing business in the digital era.


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