1 If your website currently contains exploited or injected code, and/or is discovered to be once we install SecureLive™ on your account, there will be a minimum of 6 hours of administrative time required by Lunarpages in order to remove the exploited or injected code. You are provided 2 hours at no cost per month and therefore only responsible for the remaining 4 hours. Payment for the remaining 4 hours must be made prior to any removal of your code. This is a non-refundable fee.
2 Please note that basic design and development does not include redesigns of websites, custom coding, Flash®, SEO, SEM, search engine submission, shopping cart management (including product, plugin and custom configurations), 3rd party, non-compatible or outdated plugin/module/component troubleshooting, ASP/JSP/PHP/Javascript coding, converting databases (MySQL to MSSQL or vice-versa), site transfers (new customers must qualify for site transfer), and custom graphic editing. Managed Shared Hosting includes simple text/css changes, image troubleshooting/relocating, checking website code for validity, installing/uninstalling scripts through Softaculous. For more information please see our WIKI.